Faq Center
General Questions

Please check if the email you've entered during registration is valid. Also, check your spam or junk folder of your email address. If you haven't received your order after 24 hours please contact us using this form.

To be able to offer very competitive prices we order our products from a vast range of international suppliers and sometimes there may be a delay due to availability or time zone difference with the supplier.

Registration in our store is mandatory and is done once only. This enables us and our customers. The customer can check and change the data, but also see the progress of his order, on the other hand we have all our orders organized and facilitate their execution.

When you visit the pages of our shop and to make use of the provided services from the site, but also to ensure the ability to contact you to inform you of new services, we may ask you to register your information (name, email address, birth date, etc.) For more information please read the terms of use.

Because the process of paying for purchases over the Internet is still a lot of us unknown and therefore fills our insecurity, we continually strive to improve our methods. So we chose and we offer the most popular and safest methods that you can see here

Your security is a serious issue for us, so we describe in detail the functions of our shop,on special page regarding security transactions.


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